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For more than a century, IBM has been a global technology innovator, leading advances in AI, automation and hybrid cloud solutions that help businesses grow.
- 45articles · 30d
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- Aug 14, 2026earliest in window
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News
How Thunai automates customer support with AI agents and IBM Confluent
2+ day, 19+ hour ago (1305+ words) Learn how Thunai built a streaming-first AI platform that uses fresh, reliable context to automate 70–80% of Level 1 customer support queries and reduce resolution times from hours to minutes. To deliver on that mission, we needed more than just powerful large…...
Securing the agentic enterprise starts with identity
3+ day, 23+ hour ago (660+ words) AI agents are quickly becoming a new layer of enterprise infrastructure, making autonomous decisions, accessing sensitive systems, and acting on behalf of users. As organizations move from experimentation to production, securing these agents starts with treating identity as the foundation…...
Why everyone suddenly wants to know about the agent control plane | IBM
1+ week, 4+ day ago (701+ words) Agents, it turns out, are easier to launch than to keep track of. “The industry spent the last two years figuring out how to build agents,” Downie said. “It’s now figuring out how to manage them.” As for the name,…...
IBM Z transaction events are ready for real-time enterprise use
1+ week, 4+ day ago (412+ words) Confluent Platform is an enterprise data streaming platform built around Kafka and trusted by 40% of the Fortune 500. It is now certified on IBM Linux on Z and LinuxONE and runs natively on s390x. In an IBM Z environment, that means transaction…...
IBM Granite Time Series models bring real-time forecasting and anomaly detection to Confluent Cloud
1+ week, 5+ day ago (574+ words) IBM and Confluent are bringing IBM Granite Time Series models to Confluent Cloud, helping enterprises apply forecasting and anomaly detection directly to streaming data as business conditions change. IBM and Confluent are launching IBM Granite Time Series models in Early…...
How Mitsubishi Motors mapped 170 Java applications for a low-disruption move to IBM WebSphere Liberty
2+ week, 4+ day ago (773+ words) IBM Application Modernization Accelerator analyzed 170 production applications in hours, giving Mitsubishi Motors North America a phased path to WebSphere Liberty while protecting the systems that dealers, employees and customers use every day. Some of Mitsubishi Motors North America’s production applications…...
Db2 Genius Hub 1.1.4: Advancing agentic AI for smarter database management
3+ week, 2+ day ago (621+ words) Db2 Genius Hub continues to evolve as the AI-powered management and operations platform for Db2, bringing monitoring, administration, troubleshooting and agentic AI together in a unified experience. With the Db2 Genius 1.1.4 release, we’re introducing new capabilities that simplify issue resolution, deepen database observability,…...
Guide to Machine to Machine (M2M) Authentication | IBM
3+ week, 4+ day ago (1566+ words) Machine to machine (M2M) authentication is the process by which machines verify their identities to the other machines they communicate with. M2M authentication allows software and devices to have their own unique identities, similar to how employees are assigned unique user accounts....