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News

ITWeb
itweb.co.za > article > data-trust-and-ai-readiness-survey-closing-the-confidence-gap > raYAyMorDaA7J38N

Data trust and AI readiness survey: Closing the confidence gap

4+ day, 4+ hour ago   (367+ words) A new ITWeb and Veeam survey reveals a confidence gap: 52% of African executives trust their data recovery, yet 32% have never tested it....

ITWeb
itweb.co.za > article > the-cloud-first-hangover-you-dont-have-a-spending-problem-you-have-a-visibility-problem > P3gQ2MGAlWQvnRD1

The cloud-first hangover: You don’t have a spending problem, you have a visibility problem

4+ day, 3+ hour ago   (203+ words) Cloud cost control starts with seeing what you're actually running, says Brett Airey, MD of Splitpoint Solutions....

ITWeb
itweb.co.za > article > united-telecoms-launches-real-time-call-transcription-sentiment-alerts-for-sa-contact-centres-and-smes > kLgB17ezZWdM59N4

United Telecoms launches real-time call transcription, sentiment alerts for SA contact centres and SMEs

4+ day, 3+ hour ago   (131+ words) The new capability turns live voice calls into searchable, structured text the moment a conversation happens....

ITWeb
itweb.co.za > article > ai-wont-fix-a-broken-foundation > Olx4zMkaLQov56km

AI won’t fix a broken foundation

4+ day, 6+ hour ago   (455+ words) AI has moved from experiment to boardroom priority. South African organisations are using it to boost productivity, improve decisions and enhance customer experience. But before choosing an AI platform, ask: what business problem are we solving, and are we ready…...

ITWeb
itweb.co.za > article > ai-has-changed-the-economics-of-software-development-not-just-its-speed > dgp45vaBQPG7X9l8

AI has changed the economics of software development, not just its speed

5+ day, 3+ hour ago   (657+ words) The real opportunity with using AI in software development lies in lowering the cost of experimentation, says Ayesha Bagus, head of people and HR director at KRS....

ITWeb
itweb.co.za > article > nutanix-supports-general-availability-of-azure-virtual-desktop-hybrid-on-nutanix-ahv > WnxpE74YymxMV8XL

Nutanix supports general availability of Azure Virtual Desktop Hybrid on Nutanix AHV

6+ day, 3+ hour ago   (223+ words) Nutanix, which positions itself as a hybrid cloud leader and AI innovator, has announced support for the general availability of Microsoft Azure Virtual Desktop (AVD) Hybrid with Nutanix AHV, giving organisations greater choice over where their virtual desktops and data…...

ITWeb
itweb.co.za > article > you-cant-fix-what-you-cant-see > rxP3jMBE2JB7A2ye

You can't fix what you can't see

2+ week, 3+ hour ago   (15+ words) AI is changing the game for network management. Are your building blocks ready for it?...

ITWeb
itweb.co.za > article > the-r5m-question-hiding-in-your-dns-records > nWJad7bNDRw7bjO1

The R5m question hiding in your DNS records

2+ week, 6+ hour ago   (231+ words) Ask most South African executives about their security posture and they’ll walk you through firewalls, patch cycles, endpoint coverage. Ask what their DMARC policy is set to, and the room usually goes quiet. A surprising number don’t have one at…...

ITWeb
itweb.co.za > article > the-human-element-why-ai-wont-fully-replace-contact-centre-agents-yet > JBwErvn3Wgk76Db2

The human element: Why AI won’t fully replace contact centre agents... yet

2+ week, 5+ day ago   (249+ words) With the right tools, AI agents can now do more than just answer questions – they can guide customer journeys, says Smartz Solutions....

ITWeb
itweb.co.za > article > before-you-scale-ai-on-aws-ask-these-five-questions > LPwQ57lbe18qNgkj

Before you scale AI on AWS, ask these five questions

2+ week, 5+ day ago   (1082+ words) AI depends on data. And the applications built around it rely on that data being available when it is needed. At the same time, successful AI implementations can change user behaviour and create demand that is difficult to predict in…...