2+ day, 9+ hour ago   (744+ words) Introducing Slackforce Surfaces: Transform data from Salesforce and beyond into rich, interactive experiences inside of Slack. Six months ago, Salesforce co-founder Parker Harris made a bold prediction: “You may never log in to Salesforce again.” We call that vision Slackforce:…...

2+ day, 18+ hour ago   (694+ words) Before implementing specialized authentication protocols, organizations must establish a solid baseline of foundational DNS resource records. These records act as the address book, alias router, and identity verifier for sending infrastructure. Originally designed in RFC 1035 to carry human-readable, unformatted text…...

2+ day, 15+ hour ago   (411+ words) Grounded in Data 360, a retail superagent recommends products, answers questions, resolves order issues, and knows when to involve a service rep. Crocs, Inc. creates casual footwear and accessories through the Crocs and HEYDUDE brands, serving millions of shoppers worldwide. As…...

4+ day, 12+ hour ago   (823+ words) Read this to discover how our scheduling technology sets itself apart from the rest. Your customer calls at 8pm. They want to book a service visit. No one answers. So they call your competitor instead. Now multiply the missed opportunities across…...

1+ week, 1+ day ago   (438+ words) Agentforce has been recognised as the #1 Agentic AI Product in G2's 2026 Best Software Awards. Based on authentic customer feedback from more than 500,000 reviews and market presence data, this top ranking reinforces Salesforce's leadership in delivering the Agentic Enterprise, powered by…...

1+ week, 1+ day ago   (1660+ words) Humans with Agents drive customer success together. Boost pipeline, win rate, and revenue with Sales Cloud. Cut service costs with humans & AI agents on one platform. Evolve how marketers work by harnessing AI to personalize and automate customer communications across…...

1+ week, 4+ day ago   (1329+ words) Get the AI-powered CRM that matches your ambition. Start for free today. Here's how social AI agents can help lean teams show up for prospects and customers — consistently. How many of you have a social AI agent running your feeds?...

2+ week, 4+ day ago   (1224+ words) Follow the architectural process and principles that underpin the Async Framework, a resilient approach to asynchronous execution at scale. Imagine that you are an architect responsible for a Salesforce org that looks healthy six months before peak season, with no…...

3+ week, 2+ day ago   (738+ words) AI coding is now a team sport. Code channels bring software development out of private tabs, so teams and agents can write, review, and ship code together, in the open. The "Buy now" button label is difficult to read in…...

3+ week, 2+ day ago   (380+ words) Keynote: Welcome to the Agentic EnterpriseLearn what it means to become an Agentic Enterprise where humans and AI agents work together to drive customer success. Watch this keynote from our recent event in ASEAN, featuring an exclusive executive interview with…...