10+ hour, 49+ min ago   (917+ words) A new architecture that gives AI a shared understanding of the customer and the business — and enables it to act with trust Six trusted capabilities and a new AI Control Plane, built for an open and composable AI ecosystem Consider…...

2+ day, 23+ hour ago   (744+ words) Introducing Slackforce Surfaces: Transform data from Salesforce and beyond into rich, interactive experiences inside of Slack. Six months ago, Salesforce co-founder Parker Harris made a bold prediction: “You may never log in to Salesforce again.” We call that vision Slackforce:…...

3+ day, 5+ hour ago   (411+ words) Grounded in Data 360, a retail superagent recommends products, answers questions, resolves order issues, and knows when to involve a service rep. Crocs, Inc. creates casual footwear and accessories through the Crocs and HEYDUDE brands, serving millions of shoppers worldwide. As…...

1+ week, 9+ hour ago   (865+ words) Headless 360 is expanding across the Salesforce platform, transforming every Salesforce cloud into reusable enterprise capabilities that any authorized AI agent can securely discover and use through open standards. SAN FRANCISCO, August 19, 2026 — AI agents are rapidly becoming the new interface for…...

1+ week, 4+ day ago   (277+ words) Within the Salesforce environment, artificial intelligence data analytics is not just a standalone dashboard or a simple reporting tool. It is an integrated capability that spans data unification, intelligent analysis, and autonomous action. Instead of functioning merely as a system…...

1+ week, 4+ day ago   (469+ words) Back when I joined Salesforce, one of the first things that struck me was the sheer ambition of our engineering organization. Fifteen thousand engineers shipping software across a portfolio of products that millions of businesses depend on. First, let me…...

2+ week, 4+ day ago   (263+ words) Ecommerce teams spend hours every week clicking through menus, searching for deeply buried tools, and manually reconciling product data across channels. The August 2026 release fixes that frustration by handing you the keys to your operational workspace. Here’s everything you need…...

2+ week, 6+ day ago   (1335+ words) Humans with Agents drive customer success together. Boost pipeline, win rate, and revenue with Sales Cloud. Cut service costs with humans & AI agents on one platform. Evolve how marketers work by harnessing AI to personalize and automate customer communications across…...

3+ week, 2+ day ago   (380+ words) Keynote: Welcome to the Agentic EnterpriseLearn what it means to become an Agentic Enterprise where humans and AI agents work together to drive customer success. Watch this keynote from our recent event in ASEAN, featuring an exclusive executive interview with…...

3+ week, 4+ day ago   (1028+ words) Get the AI-powered CRM that matches your ambition. Start for free today. Spend less time guessing and more time closing with these deal management tools. You’ve got the ambition to grow, but without a connected way to track and manage…...