3+ day, 9+ hour ago   (744+ words) Introducing Slackforce Surfaces: Transform data from Salesforce and beyond into rich, interactive experiences inside of Slack. Six months ago, Salesforce co-founder Parker Harris made a bold prediction: “You may never log in to Salesforce again.” We call that vision Slackforce:…...

3+ day, 15+ hour ago   (411+ words) Grounded in Data 360, a retail superagent recommends products, answers questions, resolves order issues, and knows when to involve a service rep. Crocs, Inc. creates casual footwear and accessories through the Crocs and HEYDUDE brands, serving millions of shoppers worldwide. As…...

5+ day, 12+ hour ago   (823+ words) Read this to discover how our scheduling technology sets itself apart from the rest. Your customer calls at 8pm. They want to book a service visit. No one answers. So they call your competitor instead. Now multiply the missed opportunities across…...

1+ week, 19+ hour ago   (500+ words) New editions bundle Slack, Tableau Next, the Premier Success Plan, enterprise-grade security, and out-of-the-box AI built for every role into every edition The new Max edition alone delivers 60% more value than the Agentforce 1 Edition, at no additional cost Salesforce is…...

1+ week, 2+ day ago   (438+ words) Agentforce has been recognised as the #1 Agentic AI Product in G2's 2026 Best Software Awards. Based on authentic customer feedback from more than 500,000 reviews and market presence data, this top ranking reinforces Salesforce's leadership in delivering the Agentic Enterprise, powered by…...

1+ week, 2+ day ago   (1660+ words) Humans with Agents drive customer success together. Boost pipeline, win rate, and revenue with Sales Cloud. Cut service costs with humans & AI agents on one platform. Evolve how marketers work by harnessing AI to personalize and automate customer communications across…...

1+ week, 3+ day ago   (1187+ words) Humans with Agents drive customer success together. Boost pipeline, win rate, and revenue with Sales Cloud. Cut service costs with humans & AI agents on one platform. Evolve how marketers work by harnessing AI to personalise and automate customer communications across…...

1+ week, 4+ day ago   (1168+ words) Discover how AI answering services work, why businesses are adopting them, and what to look for when choosing the right solution for your customer service strategy. Andrea Caldwell – Product Marketing Director — Contact Center, Salesforce An AI answering service is software…...

1+ week, 5+ day ago   (1329+ words) Get the AI-powered CRM that matches your ambition. Start for free today. Here's how social AI agents can help lean teams show up for prospects and customers — consistently. How many of you have a social AI agent running your feeds?...

1+ week, 6+ day ago   (264+ words) This combination of AI flexibility and CRM reliability turns autonomous action into concrete business results. Most importantly, this shift empowers your teams to do what humans do best: build relationships; make judgment calls; and solve complex, out-of-the-box problems. For the…...