2+ day, 12+ hour ago   (685+ words) AI is impacting enterprises in many different ways, and workplace collaboration is a fundamental use case. Unified communications as a service has become the hub for how work gets done, and IT leaders need to understand how integrating AI is…...

2+ day, 11+ hour ago   (195+ words) AI harnesses may be the antidote to the SaaSpocalypse. Salesforce sharpens its strategy....

5+ day, 7+ hour ago   (389+ words) Knowledge base automation should interest executives for two reasons: cost containment and trust. However, Gartner also cautions that a large percentage of agentic AI projects will fail, but the business direction remains clearly toward agentic AI. A well-structured knowledge base…...

4+ day, 19+ hour ago   (593+ words) Local AI deployments have practical limitations. The AI computing infrastructure and the corresponding energy demands can be costly to build, manage and maintain, often restricting the resilience and scalability that modern AI platforms depend on. Companies increasingly turn to the…...

1+ week, 4+ day ago   (1132+ words) AI deployment is a business problem, not just an IT project. Instead, some organizations are creating dedicated AI enablement teams that work directly with business units to identify their challenges, prioritize AI use cases and help deploy technology that improves…...

1+ week, 6+ day ago   (257+ words) "Smooth move, Einstein!" was a sarcastic put-down kids would deliver to each other years ago when someone dropped and broke something -- or did a pratfall. The phrase lives on as an internet meme. Sometimes, Salesforce customers add more AI from…...

2+ week, 4+ day ago   (704+ words) Enterprises spent the last two years racing to put generative AI into production. Now many CIOs are confronting a less obvious challenge: building the governance structures needed to manage AI systems that are becoming increasingly embedded in business operations. But…...

2+ week, 5+ day ago   (470+ words) IT pros considering cloud computing with VMware have a range of services to examine as VMware shifts from its virtualization past toward a cloud future by acquiring and partnering with a range of companies. VMware built its business delivering virtualized…...

2+ week, 5+ day ago   (1222+ words) AWS is ready for the ways agentic AI is changing database security needs. That's according to Eric Brandwine, a vice president and distinguished engineer for the tech giant and a longtime data security specialist. Security is a fundamental aspect of…...