News
Typewise Introduces Multi-Agent Orchestration to Bring Enterprise AI Customer Service Into Production
1+ mon, 3+ week ago (327+ words) Groundbreaking AI Supervisor Engine coordinates agents built with natural language to resolve complex customer service cases, and manage human'handoffs for fast and accurate resolutions Z'RICH and SAN FRANCISCO,'Feb. 23, 2026'/PRNewswire/ --'Typewise, an AI Agent Platform for enterprise customer service teams,…...
Terrapinn Partners With Get Vocal to Deploy Conversational AI Agents at Scale
3+ day, 7+ hour ago (243+ words) Outbound calling agent registered 122 attendees autonomously and achieved a 12. 5 percent conversion uplift for the Rail Live event in Spain 16 April 2026 " Get Vocal, Europe's leading provider of conversational AI agents for enterprise customer support, today announced it has partnered with global…...
Twilio Flex Goes Embeddable: New SDK Brings Contact Center Capabilities Into Any App
3+ day, 10+ hour ago (661+ words) Twilio is betting that the future of contact centers lives inside the apps enterprises already use, not alongside them. On April 16, the San Francisco-based company announced the availability of Flex as an embeddable contact center platform. The release introduces a…...
As AI Collides with Legacy Contact Center Technology, TTEC Digital's Latest Software Release Is Rewriting the Enterprise AI Playbook
2+ week, 4+ day ago (560+ words) AUSTIN, Texas, April 02, 2026 (GLOBE NEWSWIRE) -- TTEC today announced'AI Gateway, a new software solution'by'TTEC Digital'designed to connect modern AI capabilities with legacy contact center infrastructure through a single integration. AUSTIN, Texas, April 02, 2026 (GLOBE NEWSWIRE) -- TTEC today announced AI Gateway, a new…...
Canva AI 2. 0 Turns the Design Platform Into an Agentic Creative System
2+ day, 23+ hour ago (892+ words) Canva's biggest update since 2013 transforms its design platform into a conversational, agentic workspace where teams move from idea to published work in one place. On April 15, Canva launched Canva AI 2. 0, which the company called its most significant product update since…...
Agentic Enterprise: With Agentforce 360, Salesforce Elevates Human Potential in the Age of AI
6+ mon, 5+ day ago (654+ words) At Dreamforce 2025, Salesforce reveals how two decades of connecting customers, data, and trust have led to the next leap in business " the rise of the Agentic Enterprise, where AI doesn't replace people, it elevates them. With the launch of Agentforce…...
Pantheon Goes Generally Available With Next. js, Targeting AI-Era Web Infrastructure
5+ day, 5+ hour ago (680+ words) Pantheon built its reputation on Word Press and Drupal. Now it wants a seat at the table for what comes next " and it's betting that table is being set by Next. js. The San Francisco-based managed hosting platform announced April…...
Hub Spot Bets on Answer Engine Optimization and AI Agents
5+ day, 7+ hour ago (674+ words) As organic traffic declines and AI referrals surge, Hub Spot is betting that contextual intelligence will define the next era of go-to-market technology. Hub Spot on April 14 announced new products at its Spring 2026 Spotlight event, including Hub Spot AEO (Answer…...
Webflow Completes CMS Overhaul, Launches AEO Product in Private Beta
5+ day, 7+ hour ago (692+ words) Webflow's next-gen content management system (CMS) is now live for all customers, bringing expanded design flexibility and higher collection limits to every plan tier. The company announced April 9 that it completed migration of all customer sites to the overhauled architecture....
Expanded Mad Cap Syndicate Intelligent Content Delivery Platform Brings Next-Level AI Enablement to Corporate Content
2+ week, 2+ day ago (231+ words) Newest Mad Cap Syndicate version conducts AI-powered semantic search and analysis at scale, enables the creation of customized portals with full control and AI-readiness, and expands capabilities for converting content silos into a single source of truth An on-demand webinar,…...