1+ hour, 39+ min ago  (240+ words) Vidicode UK has added new features to Voice Crunch AI, its conversational intelligence and analytics platform. The updated platform has been built in-house and allows users to locate calls using more than 40 search criteria across eight groups, including sentiment, keywords,…...

2+ week, 1+ day ago  (676+ words) Recent guidance from the UK's National Cyber Security Centre (NCSC) warning of escalating, politically-motivated cyberattacks against UK organisations should serve as a clear wake-up call for leaders across both the public and private sectors. A changing threat landscape Reports over…...

1+ mon, 1+ day ago  (149+ words) Cequence Security has announced the general availability of Agent Personas in Cequence AI Gateway." Agent Personas give enterprises granular, infrastructure-level control over what AI agents are permitted to do " down to the specific tool call " closing the critical privilege gap....

1+ mon, 2+ week ago  (762+ words) A new study by agentic AI pentesting firm Ethiack has found that one fifth (19 per cent) of the web servers used by UK telecoms firms leave crucial security information in plain sight that offers a roadmap to cybercriminals." Ethiack's researchers…...

1+ mon, 2+ week ago  (196+ words) Tollring has announced two new advanced AI features within its suite of conversation analytics and recording." New CIQpilot and Auto QA features enable businesses to analyse and evaluate every recorded conversation at scale, delivering deeper insight, strengthening compliance and improving…...

1+ mon, 2+ week ago  (270+ words) Aqilla has launched Electronic To Data (E2 D), an AI-enhanced invoice automation capability that unifies invoice capture and accounts payable processes within a single platform." E2 D'reduces the need for separate OCR systems, bringing together detailed line-item data capture, flexible account coding and…...

2+ mon, 1+ week ago  (418+ words) Comms Business Amdocs delivers AI applications to modernise enterprise legacy systems Amdocs has announced an initiative to deliver AI-driven application solutions designed to help enterprises modernise legacy systems, migrate to the cloud and improve their technology with greater speed, efficiency…...

2+ mon, 2+ week ago  (178+ words) Ring Central has announced Ring Central AIR Pro, a voice-first, omnichannel AI agent platform." As part of the launch, AIR Pro includes a no-code environment, called AIR Pro Studio, enabling anyone to design, build, and deploy voice and digital AI…...

2+ mon, 3+ week ago  (241+ words) Comms Business Commvault announces integration with Cloud SEK Commvault has announced an integration with Cloud SEK, a predictive threat intelligence and AI-driven external risk monitoring specialist, to help enterprises proactively defend against identity-based cyberattacks caused by stolen and exposed credentials....

4+ mon, 4+ hour ago  (333+ words) Comms Business N-able adds enhanced AI cyber resiliency capabilities to platform N-able has announced enhanced AI capabilities across its platform to help organisations operate securely, efficiently and resiliently as AI reshapes both cyberthreats and IT complexity. As AI accelerates the…...