News
Your Service Management Strategy Isn't Reducing Incidents. It's Just Making Them Easier to Track
2+ hour, 19+ min ago (1739+ words) Home " Service Management & Connectivity Why most IT service management strategy plans track failure better than they prevent it A lot of companies think their IT service management strategy is paying off because the dashboard looks cleaner, tickets are moving faster,…...
Is Your Task Management Tool Hurting Productivity?
1+ hour, 53+ min ago (988+ words) Home " Project Management The hidden overhead most software evaluations miss Task management tools are built on a straightforward promise: less chaos, more clarity. Better visibility, greater accountability, and fewer missed deadlines. Yet in many enterprise organizations, the tool meant to…...
How AI Is Reshaping Hybrid Work, Service Management & Connectivity
7+ hour, 6+ min ago (412+ words) Amit Barave, VP and GM of the Webex Suite and AI at Cisco, explains why full-stack agentic operations are closer than most IT leaders think Speaking to UC Today, Amit Barave, VP and GM of the Webex Suite and AI…...
Microsoft Teams Admits Its Meeting Controls Are Broken. Here's How It's Fixing Them.
2+ day, 2+ hour ago (244+ words) Home " Unified Communications & Collaboration Microsoft has acknowledged that years of feature additions have left Teams' meeting interface cluttered and error-prone. A rebuilt toolbar and share panel start rolling out in July 2026. Few companies admit their products are broken. But in…...
UC Governance Explained: How to Secure Your UCaa S Strategy
2+ mon, 2+ week ago (159+ words) A practical look at UC governance, including Teams governance, UCaa S governance checklists, and how to prevent tool sprawl....
Task Management Systems That Kill Status Updates
1+ week, 2+ hour ago (402+ words) Learn how workflow visibility automation eliminates status updates and accelerates enterprise delivery....
Workday Brings Agentic AI Into ITSM With New Sana for IT Service Management
1+ week, 3+ hour ago (548+ words) Home " Service Management & Connectivity Workday has launched Sana for ITSM, automating IT requests and employee lifecycle events using HR data already inside the platform Workday has announced Sana for IT Service Management (ITSM), a new agent that automates employee IT…...
Your Employees Are Not the Only AI Risk. Theta Lake Is Building for the Threat Inside the Content.
1+ week, 1+ day ago (663+ words) Home " Security, Compliance & Risk Enterprises have spent two years locking down how staff use AI tools. Theta Lake's latest platform update targets a different problem: what happens when the files and documents being fed into those tools have been designed…...
Anthropic Acquires Stainless, the SDK and MCP Startup Behind Every Official Claude API Library
1+ week, 2+ day ago (445+ words) Home " Productivity & Automation Anthropic has bought the startup that builds its SDKs and MCP servers, bringing the connectivity layer that determines what AI agents can actually do firmly under its own roof Stainless powered every official Anthropic SDK from the…...
Microsoft Is Retiring Teams Together Mode: The End of a Pandemic-Era Big Idea
1+ week, 3+ day ago (647+ words) Home " Unified Communications & Collaboration Microsoft is retiring Teams Together Mode in June 2026. Here's the feature's pandemic origin story, why it failed to stick, and what it signals for Teams' future It started with a comedian who had no audience. "Stephen…...